Returns

Return Policy

Free Returns for 30-days

If you are not completely satisfied with your Rose Inc purchase for any reason, you can return it for a refund within 30 days from ship date. All returns will be refunded to the original method of payment that was used to process the order. *US only

Begin your return process HERE

Enter order number & email address used for the purchase
Select the items that you wish to return
Select your reason for returning these items
Choose your shipping method
Print Shipping label
Drop off package

If you are having any trouble or have any further questions, please contact us at customercare@roseinc.com

If the return has not been approved through Customer Service, the return will not be accepted. Please return the product within 7 business days of receiving your Merchandise Return Label.

If you choose to get a refund, you will be responsible for shipping your product back to us. Please allow 2 weeks to process your return. A credit will appear on your statement within 14 business days, depending on your financial institution.

We can only accept returns for orders placed on RoseInc.com. Products purchased through RoseInc.com may not be returned or exchanged at any retail location. If you purchased Rose Inc products at a retailer, please contact them for their return process.